About Us

So who are Nook? Let us explain WHY we do what we do…

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Welcome to Nook Mortgages

Our mission is to make you feel informed, confident, educated and valued during YOUR journey.

Our mission is to make you feel informed, confident, educated and valued during YOUR journey.
We know that mortgages and protection can seem daunting and not the most exciting thing to talk about at times, however, YOUR home and YOUR future is! Life is busy, we get it! Our clients are at the heart of what we do.

Our vision is:

– To bring the excitement back into owning a home and not seeing it as ‘one of the most stressful things you can do in life’

– To create a place where clients know that what they see is what they get, a human being, a human being who genuinely has them at the heart of everything without being subject to hitting targets by a business.

– To create a safe place where clients feel completely confident and empowered about their choices and feel like they can ask and tell us anything – in a nutshell, to cut the corporate Jargon!

– To build a family. Our clients are our family so we want to look after you year after year and know, we’ve got you not just for now, but for your futures too.

We are experts in their field with over 50 years combined experience in the industry! Read below for our individual stories to find out more.

Meet the Team

The faces behind Nook

Chris

Director | Mortgage Advisor

Chris is a Mortgage Broker and the owner of Nook Mortgages. He has over 15 years worth of experience in the industry, and a passion for helping people find their dream homes which lead him to establish Nook back in 2019. He is also an Evertonian and golf lover! He lives on the Wirral with his wife, three children, Jasper the dog, and three guinea pigs. Thanks to his comprehensive experience, he can give you expert advice on an entire range of mortgage products which is essential to successfully securing your new home!

Ostin

Customer Relationship Manager

Ostin has been with us since 2020 and has over 5 years experience in the mortgage industry, and works closely with lenders, solicitors, vendors and of course, clients! He’s a Liverpool fan, gym lover, and a married Dad of two! He’s currently training to be a mortgage advisor! Thanks to his valuable experience, Ostin can provide you with a personalised and professional mortgage process from start to finish, and will ensure that the process is as seamless as possible. When you’re working with Ostin, you can rest assured that you’re in good hands.

Nook Advisors

Jennifer

Nook Lancashire Mortgage Adviser

Jen heads up our Lancashire office and has over 20 years worth of experience in the industry. She loves giving people the confidence to make their dreams a reality She’s a Bolton Wanderers fan, has a love for Portugal as it’s where she and her husband got married and is a mum of three! Jen is passionate about putting the customer at the heart of everything striving to make all our clients mortgage and insurance dreams a reality. Her main aim is you make you feel confident, educated and valued during your Mortgage and insurance journey’s.

Katy

Nook Cheshire Mortgage Advisor

Katy has over 15 years worth of knowledge and experience in Financial Services. She has a unique insight into the world of mortgages as she has worked across many roles in the industry. Katy spent time with mortgage lenders in underwriting departments, and since passing all the CeMAP exams with flying colours, she worked for independent brokers and estate agencies as a Senior Mortgage & Protection advisor to both new and existing home owners. She’s a certified Breathwork Coach and lives with her husband and daughter in Chester.

Services

How we can help

Mortgages

Whether you need advice on your first mortgage, your next mortgage or even want to build your property portfolio, we've got you!

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Protection

We take the time to fully educate you and recommend relevant packages to help bullet proof you and your family. We're able to give you some control over the things in life we can’t control.

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Property Mentorship

We're not known as the Kirsty & Phil of the North West for nothing! We mentor you through the entire journey, step by step, to help unlock the possibilities to your next chapter.

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Testimonials

What people are saying

We have used Nook for our last 2 mortgages and they have been brilliant for us. They regularly updated us in the lead up to us taking a new mortgage out with the latest outlook on interest rates to make sure we got the best deal despite the bad state of mortgage deals. We would 100% recommend Nook!

Alex Fewtrell

We've used Nook Mortgages when we bought our first home and remortgage and wouldn't use anyone else. Amazing communication and so helpful. We will be using again when we remortgage again!

Katie Garrity

Brilliant, personal help throughout the mortgage process. Options were laid out clear and we were kept informed during every stage of the process, which was massively helpful. Chris and Ostin went above and beyond to make sure we were looked after and made a potentially stressful situation much easier!

Josh Bradley

The Nook team have just been amazing from start to finish, helping and supporting all the way to get us our dream home. There communication is second to none and I would highly highly recommend there service it really is 5 *. Thank you again to Kate and Ostin your both so good at what you do xx

Fern Hart

From start to finish we cannot fault the service we received. Not knowing what we really wanted from a mortgage other than a good deal and having the option to get money to complete the work on our house. Chris and Ostin were extremely helpful and prompt in corresponding to our queries and emails. So much so, we have already recommended their services to friends. An amazing company, family friendly and flexible! Thanks Nook!

Clair O'Shaughnessy

Can not recommend Katy,Ostin and the rest of the nook team for all they did for myself and my husband. Due to the lock down we couldn’t meet with Katy so was all done over zoom, FaceTime and emails but it wasn’t a problem. Katy went over everything for us and nothing was a problem. She listened to what we wanted and needed going out of her way to sort us. Once mortgage was excepted her team still kept in contact with us and rang our solicitors weekly to keep the ball rolling and to push them along. Lovely friendly and personal service

Georgina Hughes
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Give us a call today to find out how we can help

Speak to us on 0151 662 0187

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