So who are Nook? Let us explain WHY we do what we do…
Welcome to Nook Mortgages
We know that mortgages and protection can seem daunting and not the most exciting thing to talk about at times, however, YOUR home and YOUR future is! Life is busy, we get it! Our clients are at the heart of what we do.
Our founders Chris Seddon and Katy Lehman met working together in a local corporate estate agency firm and soon realized they shared a mirrored vision on how clients should experience their mortgage and protection journeys.
Their vision was:
– To bring the excitement back into owning a home and not seeing it as ‘one of the most stressful things you can do in life’
– To create a place where clients know that what they see is what they get, a human being, a human being who genuinely has them at the heart of everything without being subject to hitting targets by a business.
– To create a safe place where clients feel completely confident and empowered about their choices and feel like they can ask and tell us anything – in a nutshell, to cut the corporate Jargon!
– To build a family. Our clients are our family so we want to look after you year after year and know, we’ve got you not just for now, but for your futures too.
Katy & Chris are experts in their field with over 30 years combined experience in the industry. Read below for our individual stories to find out more!
Meet the Team
Director | Mortgage Advisor
Katy has over 15 years worth of knowledge and experience in Financial Services. She has a unique and in-depth insight into the world of mortgages as she has worked in a range of roles. Katy spent time with mortgage lenders in underwriting departments, and since passing all the CeMAP exams with flying colours, she worked for independent brokers and estate agencies as a Senior Mortgage & Protection advisor to both new and existing home owners.
Director | Mortgage Advisor
Chris began his career in finance/banking over a decade ago, learning and successfully passing CeMAP qualifications in Mortgage advice. More recently, Chris has worked in high street estate agency brands as a Senior Mortgage and Protection Advisor. Thanks to his comprehensive experience, he can give you expert advice on an entire range of mortgage products which is essential to successfully securing your new home!
Customer Relationship Manager
Ostin is the most recent member of the Nook Family, and has worked in the mortgage industry for almost two years. His extensive knowledge stems from time spent working closely with lenders, solicitors, vendors and of course, clients. Thanks to his valuable experience, Ostin can provide you with a personalised and professional mortgage process from start to finish, and will ensure that the process is as seamless as possible. When you’re working with Ostin, you can rest assured that you’re in good hands.
Brilliant, personal help throughout the mortgage process. Options were laid out clear and we were kept informed during every stage of the process, which was massively helpful. Chris and Ostin went above and beyond to make sure we were looked after and made a potentially stressful situation much easier!
The Nook team have just been amazing from start to finish, helping and supporting all the way to get us our dream home. There communication is second to none and I would highly highly recommend there service it really is 5 *. Thank you again to Kate and Ostin your both so good at what you do xx
From start to finish we cannot fault the service we received. Not knowing what we really wanted from a mortgage other than a good deal and having the option to get money to complete the work on our house. Chris and Ostin were extremely helpful and prompt in corresponding to our queries and emails. So much so, we have already recommended their services to friends. An amazing company, family friendly and flexible! Thanks Nook!
Can not recommend Katy,Ostin and the rest of the nook team for all they did for myself and my husband. Due to the lock down we couldn’t meet with Katy so was all done over zoom, FaceTime and emails but it wasn’t a problem. Katy went over everything for us and nothing was a problem. She listened to what we wanted and needed going out of her way to sort us. Once mortgage was excepted her team still kept in contact with us and rang our solicitors weekly to keep the ball rolling and to push them along. Lovely friendly and personal service